Holding Broadband Service Providers to Account


CI's work on broadband and privacy encompasses a range of communications policy issues that bear upon consumers' ability to participate equally in the knowledge society.

These include traditional consumer protection issues such as misleading advertising and complaint handling, human rights issues such as freedom of expression and privacy, security issues such as spam and cybercrime, accessibility issues such as multilingualism and disability, and infrastructure issues such as access to broadband and network neutrality.

Current activities

We have no current work on broadband, but see our current work on privacy.

Previous activities

Our past work on broadband includes:

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