Consumers in the Information Society 2013: Rights, Justice, Connection is the follow-up to last year's meeting of CI members on access to knowledge, broadband and consumer rights online, and the first such meeting since we relaunched those programmes as the priority issue area Consumers in the Digital Age.
The United States basically invented the Internet, so naturally they have the fastest and cheapest Internet speeds, right? Wrong. While the United States may be the largest contributor to the invention of the Internet and its following technologies, they do not have the fastest speeds or the cheapest.
Accompanying this month's release of CI's book Holding Broadband Service Providers to Account: A Consumer Advocacy Manual were downloadable and editable designs for posters. Two of these poster designs are now also available in A3 printed form from CI's Regional Office for Asia-Pacific and the Middle East in Kuala Lumpur.
Many consumers are "locked in" to a long-term contract with their broadband provider, in one of two ways:
The Internet is an empowering force for the world's consumers, connecting them with their families, governments, communities and markets both nearby and far. Broadband access is needed for them to fully take advantage of all that the Internet offers. As such, strong consumer protection for consumers of broadband services is vital, not only to enjoy the Internet itself, but to fully participate in the many other areas of modern life to which it connects them. Consumer organisations have a
In Australia as in many other countries, online services are a lightly-regulated industry, in which codes of conduct rather than laws are relied upon to protect consumers. On World Consumer Rights Day this year, the UNSW Law Faculty Cyberspace Law and Policy Centre released a report: "Drowning in Codes of Conduct: An analysis of codes of conduct applying to online activity in Australia" which suggests this self regulatory approach to online consumer protection, rights and interests online is not nece
The opportunities and challenges that face consumers in today's online digital environment raise a range of new issues for the global consumer movement. For example, products that were once sold as goods, are now packaged as digital services, lacking many of the incidents of ownership that consumers expect. They are often delivered over broadband networks for which there are no uniform consumer protection standards. Many of t
The conference is now over, and was a great success. Please complete the feedback form if you attended.
Internet access has become fundamental to the lives of today's consumers, and will only continue to become more important in developed and developing countries alike. Recognising this, CI is very pleased to announce a new two-year campaign titled “Holding Broadband Service Providers to Account”, which aims to empower consumer organisations around the world to demand more equitable and accessible broadband service offerings, respecting consumers' rights and broader human rights, as a necessary condition of achieving a socially-inclusive information society.