Consumer Council of Fiji

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Media Coverage - Consumer Council of Fiji Broadband Nutrition Labelling Campaign

A feature article that appeared on page 2 of Fiji's leading newspaper The Fiji Times on 7th October 2013 highlight the broadband disclosure statement that the Consumer Council of Fiji is campaigning for.

When choosing an ISP, consumers should look at the five basic components: speed variation, reliability service limits and conditions, pricing and other information. Picture: ELIKI NUKUTABU

Consumer Council of Fiji launches broadband campaign, seeks disclosure statement from ISPs

51 The Consumer Council on 9th September 2013 launched its Campaign for Broadband Nutrition Labeling, aimed at getting internet service providers (ISPs) to be truthful in the information they provide to consumers.


The Council is calling on ISPs to provide a Broadband Disclosure Statement which is a summary of important or essential information which can assist consumers to make an informed decision.

FIJI - Broadband customers face unfair rates changeover

Connect, which holds substantial market power in internet services in Fiji recently announced new packages for residential and business broadband subscribers. The ISP which is subsidiary of Fiji's monopoly fixed-line telecommunications provider Telecom Fiji has set unfair conditions for consumers one of which is automatically moving customers to the new packages and removing their free Connect email address. This is the first press release on the matter issued by the Consumer Council of Fiji.