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WCRD 2014 (Fiji): Proposed Consumer Code of Practice regulations suddenly reappears

The Telecommunications Authority of Fiji (TAF) has suddently resurrected the consultation process towards the establishment of what it calls a Consumer Code of Practice Regulations "to define consumers codes of practice that would apply to all telecommunications service providers in Fiji." According to TAF's circular paper on the consultation, the code "sets the benchmark and standard of consumer protection."

Media Coverage - Consumer Council of Fiji Broadband Nutrition Labelling Campaign

A feature article that appeared on page 2 of Fiji's leading newspaper The Fiji Times on 7th October 2013 highlight the broadband disclosure statement that the Consumer Council of Fiji is campaigning for.

When choosing an ISP, consumers should look at the five basic components: speed variation, reliability service limits and conditions, pricing and other information. Picture: ELIKI NUKUTABU

Consumer Council of Fiji launches broadband campaign, seeks disclosure statement from ISPs

51 The Consumer Council on 9th September 2013 launched its Campaign for Broadband Nutrition Labeling, aimed at getting internet service providers (ISPs) to be truthful in the information they provide to consumers.


The Council is calling on ISPs to provide a Broadband Disclosure Statement which is a summary of important or essential information which can assist consumers to make an informed decision.

Consumer Council of Fiji's role recognised by Telecommunications Authority of Fiji

The Consumer Council of Fiji is being recognized by Fiji's telecommunications regulator -  Telecommunications Authority of Fiji (TAF). The Council is now a full member of the TAF's Numbering Industry Working Group (NIWG) which is a consultative body in regards to the allocation of numbers and codes for telecommunications providers, that includes internet service providers.