WCRD

Syndicate content

Consumers in the Digital Age 2014

64 Consumers in the Digital Age 2014

Digital technologies create new opportunities for consumers, but also make upholding their rights more challenging. Digital products and services often come with usage restrictions about which consumers are not well informed. Online transactions often cross borders, making it difficult to resolve complaints, or even to know what consumer laws and policies apply. How can consumers in the digital age be assured that their rights will be upheld?