Consumers International and its members have worked hard and consulted widely to produce a proposal for amendments to the UN Guidelines for Consumer Protection. But what needs to be done to ensure that the proposal is reflected in the final revised text of the Guidelines? The Resource Manual to Support Revisions to the UN Guidelines For Consumer Protection provides answers to that question.
I would like to thank the distinguished representative from the Seychelles and Mr Avery from the OECD for their remarks about e-commerce, both of which we fully support. However, in accordance with the remarks made earlier by Consumers International's Head of Delegation, we are concerned that the scope of the work on revision of the Guidelines should not be too narrow, as there are many issues that effect the interests of consumers in the digital age that go beyond the existing instruments on e-commerce that have been developed by the OECD.
Why amend the UN Guidelines for Consumer Protection?
Because digital consumers are being treated unfairly
Did you ever purchase a movie from overseas, only to f
Consumers in the Information Society 2013: Rights, Justice, Connection is the follow-up to last year's meeting of CI members on access to knowledge, broadband and consumer rights online, and the first such meeting since we relaunched those programmes as the priority issue area Consumers in the Digital Age.
Consumers International is pleased to announce a new programme of research to support the amendments that we have developed to update the UN Guidelines for Consumer Protection for the digital age and to promote access to knowledge. This research, funded by a grant from IDRC, will establish a sound evidence base to help support advocacy for the adoption of the amendments, whilst also increasing the capacity of the global consumer movement, particularly in the global South, to engage in research-based advocacy to support policy changes at an international level.
A new international instrument on Access to Knowledge (A2K) could be in the wings, with the first public release of a draft set of proposed amendments to the United Nations Guidelines for Consumer Protection. These forward-looking A2K provisions are the culmination of months of online and face-to-face collaboration by Consumers International members from around the world.
The draft A2K amendments are now officially open for broader public comment at http://A2Knetwork.org/guidelines.
Vilnius, Lithuania: At a United Nations (UN) Internet summit today, Consumers International (CI) announced plans to push for the amendment of the UN Guidelines for Consumer Protection, to include new safeguards for consumers of goods protected by copyright and patent laws. Such goods include e-books, music, films, software, and the devices used for accessing these.