How is the digital age shaping consumer rights? Have your say

CI's UK member Consumer Focus is looking for input into a new
project on the types of challenges consumers will face in the
future. Things like privacy in a surveillance society, digital
identity management, and the fast pace of technological
power.
Working with CTRL-SHIFT (a UK consumer consultancy) they are
currently 'crowd-sourcing' any and all ideas about the future of
consumer detriment in the next five years.  If you would like
to get involved and share your opinion, you can do so here:
http://ctrl-shift.co.uk/about_us/news/2011/10/27/defining-and-defending-the-interests-of-future-consumers
The starting point for Consumer Focus' work is the recognition
that widespread use of the internet has made powerful, new
approaches to empowerment possible, which would not have been
feasible even a decade ago.
The new initiative will look to understand both the potential
and the risks of the disruptive forces that the internet unleashes
and seek to harness and apply them in the consumer interest.
One strand of the work, the focus of this research, will be to
identify areas of potential future detriment to consumers in the
medium term future - from now until approximately 2016 (roughly a
5
year period) - and to map out the ways in which we can work
collaboratively with stakeholders to mitigate these risks, and
maximise opportunities for confident and effective use of digital
technology by consumers.
Join in the discussion and help shape their work here:
http://ctrl-shift.co.uk/about_us/news/2011/10/27/defining-and-defending-the-interests-of-future-consumers

(This email has been cross-posted from the CI website at http://www.consumersinternational.org/,
with thanks to Luke Upchurch.)

--
Dr
Jeremy Malcolm
Project Coordinator
Consumers
International
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Asia-Pacific and the Middle East
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Lumpur, Malaysia
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