Holding Broadband Service Providers to Account

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Current campaigns and publications

• Broadband disclosure statement - Demand that your ISP provide you with a clear statement of the service it provides, that you can compare with what other providers offer.
• Don't Lock Me In! - Read more about how you can help stop your ISP from locking you in to a long-term commitment through inflexible contracts or bundles.
• Holding Broadband Providers to Account: A Consumer Advocacy Manual covering these issues and more is available for free download now.

Previous activities

Our past work on broadband includes:

• Broadband and Consumer Rights, the workshop at the 7th Internet Governance Forum in 2012 at which CI members and partners presented our campaign and opened a dialogue with representatives of providers and regulators.
• Consolidated reports on national broadband campaigns 2012-2013
• Our 2011 broadband surveys
• Regional work on telecommunications