WCRD 2014 (Fiji): Proposed Consumer Code of Practice regulations suddenly reappears

The Telecommunications Authority of Fiji (TAF) has suddently resurrected the consultation process towards the establishment of what it calls a Consumer Code of Practice Regulations "to define consumers codes of practice that would apply to all telecommunications service providers in Fiji." According to TAF's circular paper on the consultation, the code "sets the benchmark and standard of consumer protection."

Interestingly the consultation process for the establishment of the code ended abruptly sometime in 2012. It is no surprise that TAF has decided to restart the consultation as the Consumer Council of Fiji prepares to mark WCRD this Friday, March 14 under the theme "Fix Our Phone Rights". The Council has been stirring up the issues via Facebook and a stream of press releases/statements in the media. TAF's notification of the restarting of the consultation came on Tuesday 11th March.

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